01
Answers in seconds
Staff stop hunting through shared drives and intranets.
All AI solutions
Knowledge Assistant
Your company knowledge, instantly searchable
A private assistant that answers staff questions from your policies, procedures and documentation with citations and access controls.
Human escalation by design
Deployment against real workflows
Ongoing quality monitoring
Business outcomes
What changes with Knowledge Assistant
The technology matters only when it removes friction, protects attention and improves the experience around it.
02
Trustworthy responses
Every answer cites the source document and version.
03
Safe by default
Permissions mirror your existing access model.
Delivery model
A controlled route to production
We prove the workflow, tune the guardrails and agree the handover before the solution takes live operational load.
- 01
Discover
Map demand, exceptions and the success measure.
- 02
Configure
Connect systems, knowledge and permissions.
- 03
Validate
Test real scenarios with your team in control.
- 04
Optimise
Monitor quality and improve after go-live.
Core capabilities
What is included
- Connects to SharePoint, Drive and file shares
- Citation-backed answers
- Permission-aware retrieval
- Version and freshness tracking
- Usage analytics revealing knowledge gaps
- Private deployment options
Operational fit
Where it delivers value
- 01Policy and HR questions
- 02Technical and product knowledge
- 03Onboarding new starters
- 04Bid and proposal research
Governance
Built for control, not black-box automation
Permissions
Access follows the roles and rules you approve.
Escalation
Uncertainty and exceptions move to the right person.
Evidence
Activity and outcomes stay visible and reviewable.
Questions
What teams ask about Knowledge Assistant
See where Knowledge Assistant fits your operation
We will map the workflow, identify the integration and governance requirements, and give you a clear route from first use case to production.